Trust Center
Your trust is our foundation. Here’s how we protect your data and build a service you can rely on.
At Datumra, we believe technology should create clarity, not complexity or concern. We handle your data with the same care we use to build our products. This Trust Center is a living document that provides transparency into our security, privacy, and data handling practices. Our goal is simple: to earn and keep your trust through clear, responsible action.
Quick Facts
We do not sell your personal data.
Your content is not used to train general AI models by default.
Non-essential cookies are optional and require your consent.
You can request deletion of your data at any time.
Security and privacy are built into our platform from the ground up.
In-depth Information
We implement multi-layered security controls to protect your information.
- Encryption: All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption.
- Access Controls: We follow the principle of least privilege. Access to user data is strictly limited to authorized personnel for troubleshooting and support, governed by internal policies.
- Incident Response: We have an incident response plan to address security events promptly. To report a security concern, please email security@datumra.com.
We collect and process data only for the purpose of providing and improving our service.
- What We Collect: We collect account information (name, email), user-generated content (your diagnostic answers), and technical usage data.
- Why We Process It: To operate the service, generate your reports, communicate with you, and ensure security.
- Data Retention & Deletion: We retain your data as long as your account is active. You can request account and data deletion at any time by contacting us.
For full details, please see our Privacy Policy.